Shipping Policy

Shipping Policy

Effective Date: 17.4.2025

Thank you for shopping with [Your Store Name]. We are committed to delivering your order as quickly and efficiently as possible. As a dropshipping-based store, shipping times may vary depending on your location and the product’s warehouse origin.

1. Processing Time

  • Orders are typically processed within 1–5 business days after payment is confirmed.

  • Processing time does not include weekends or public holidays.

2. Shipping Time & Delivery Estimates

Due to the nature of dropshipping, our products are shipped directly from our suppliers. Estimated delivery times are as follows:

  • United States: 7–20 business days

  • Canada, Australia, UK: 10–25 business days

  • Europe: 10–25 business days

  • Rest of World: 15–30+ business days

Please note: Delivery times are estimates and may be affected by customs delays, carrier issues, or high-demand periods.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on location and selected shipping method.

  • Free shipping may be available for select products or promotions.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • Tracking information may take a few days to update depending on the shipping provider.

5. Customs, Duties & Taxes

  • Orders may be subject to import duties and taxes upon arrival in your country.

  • Customers are responsible for any customs charges incurred.

  • We are not responsible for delays caused by customs processes.

6. Wrong or Incomplete Address

  • Please ensure your shipping address is correct when placing your order.

  • We are not responsible for orders shipped to incorrectly provided addresses.

  • If your order is returned to us due to an incorrect address, we can resend it (additional shipping fees may apply).

7. Lost or Delayed Orders

  • If your order is significantly delayed or appears lost, please contact us at [your email address].

  • We will work with our suppliers to investigate and resolve the issue as quickly as possible.

8. Contact Us

If you have any questions about our shipping policy, feel free to contact us:

RUVIANE
Email: admin@ruviane.com
Website: htpps://ruviane.com